Hybrid Operating Model
Hybrid Operating Model enables us to maximise our customers’ touch points and ensure non-disruptive communication lines. Customers can benefit from the flexibility and scalability that our offshore development services offerings bring, while also being assigned an Onshore Consultant who makes sure all communication between your team and our offshore development experts is seamless and constant.
Our Hybrid Operating Model streamlines customer touchpoints and communication channels. With our offshore development services, clients enjoy flexibility and scalability while benefiting from dedicated Onshore Consultants who ensure seamless and constant communication between their team and our experts. This approach fosters efficient collaboration and problem-solving, maximizing outcomes for our clients.
Our roadmap for your business success
Develop vision & objectives
Define clear goals and objectives to guide the transformation process and align stakeholders towards a common vision.
Understanding existing process
Assess current workflows and systems to identify strengths, weaknesses, and opportunities for improvement.
Identify change levels
Determine the scope and scale of changes required, considering organizational, process, and technology factors.
Implement new process
Roll out new processes and systems, ensuring effective implementation and user adoption through training and support.
Evaluate the new process
Monitor and evaluate the effectiveness of the new processes, gathering feedback and data to measure success against predefined objectives.
Ongoing continuas improvment
Foster a culture of continuous improvement, iteratively refining processes and systems to adapt to evolving business needs and drive sustained success.
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Frequently Asked Questions
The Hybrid Operating Model maximizes customer touchpoints by leveraging both offshore development services and an Onshore Consultant. This ensures continuous and seamless communication between your team and our experts, regardless of geographical location, thus enhancing the overall customer experience.
Offshore development services offer customers increased flexibility and scalability, allowing them to access specialized skills and resources while minimizing costs. This enables businesses to efficiently meet project demands and scale operations as needed, without compromising on quality or delivery timelines.
An Onshore Consultant serves as a dedicated liaison between your team and our offshore development experts, ensuring constant and seamless communication throughout the project lifecycle. They provide guidance, support, and alignment with your business objectives, facilitating a collaborative and productive working relationship.
The Hybrid Operating Model incorporates robust communication protocols and tools to ensure uninterrupted collaboration between all stakeholders. Regular meetings, status updates, and feedback sessions are conducted to address any issues promptly and maintain alignment between onshore and offshore teams.
